ACCESSIBILITY STATEMENT

ACCESSIBILITY STATEMENT

We last updated this statement on July 2, 2025.

We at BPH Electric are committed to ensuring digital accessibility for all visitors, including individuals with disabilities. We believe that everyone should have full and equal access to our services, online content, and information, regardless of ability.

We strive to follow best practices and standards as defined by Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, issued by the World Wide Web Consortium (W3C)

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Our Commitment

BPH Electric is actively working to improve the accessibility of our website and digital offerings to ensure that:

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  • Users can navigate the website using keyboard controls or screen readers
  • Text is readable and adjustable with sufficient color contrast
  • Images include appropriate alternative text (alt text)
  • Pages are structured with semantic HTML for logical navigation
  • Forms are accessible and properly labeled
  • Dynamic content updates in a way that supports assistive technologies

We regularly audit our site to identify and resolve usability barriers as part of our ongoing dedication to maintaining accessibility.

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Declaration of partial compliance with the standard due to third-party content

BPH Electric strives to conform fully with WCAG 2.1 Level AA standards. However, some third-party content or services integrated into our website may not fully meet accessibility requirements. These include, but may not be limited to:

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  • Embedded maps (e.g., Google Maps)
  • Online scheduling tools or contact widgets
  • Payment processing gateways
  • Social media feeds or plug-ins
  • External video content not created by BPH Electric

While we do not control the accessibility of third-party content, we are committed to:

  • Selecting vendors that prioritize accessibility
  • Offering alternative contact methods (phone, email) for essential services
  • Monitoring third-party tools and updating integrations when more accessible options become available

We welcome feedback from users experiencing issues and will take reasonable steps to accommodate or resolve barriers when reported.

Accessibility arrangements in the organization 

We at BPH Electric, accessibility is not just a web requirement, it is an organizational value that guides our customer service, workplace practices, and communication strategies.

We are committed to creating an inclusive environment for all clients, employees, and visitors, and we take active steps to ensure accessibility in the following ways:

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Physical Accessibility

  • Our office and job site locations are evaluated for wheelchair access, including entrances and pathways where applicable.
  • When providing on-site services, we work with clients to ensure safe, accessible entry for individuals with mobility needs.

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Communication Accessibility

  • We offer multiple communication channels, including phone, email, and contact forms.
  • We can provide project estimates, contracts, and service agreements in accessible formats (large print, screen-reader compatible digital files) upon request.
  • Our team is trained to accommodate communication preferences for clients with hearing or speech difficulties.

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Employee Awareness and Training

  • BPH Electric staff and field personnel are educated on ADA guidelines, customer sensitivity, and inclusive service practices.
  • We encourage a respectful, inclusive culture that supports the needs of both team members and clients with disabilities.

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Continuous Improvement

We are committed to reviewing and improving our accessibility practices regularly. Feedback is encouraged and appreciated as we strive to meet or exceed evolving standards

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Reasonable Accommodation Policy

If you require a reasonable accommodation related to any of our services or employment practices, please let us know. We will make every effort to respond quickly and fulfill your needs in a timely and appropriate manner.

To request accommodations, contact us:

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📧 Email: support@bphelectric.com
📞 Phone: (772) 275-1797

Legal and Ethical Standards

Web accessibility is supported by laws such as:

  • The Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act
  • WCAG 2.1 guidelines (Level A, AA, AAA)